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Title

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Community Liaison Officer

Description

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We are looking for a dynamic and committed Community Liaison Officer to strengthen the connections between our organization and the various communities we serve. The primary role is to develop, maintain, and enhance relationships with community partners, local institutions, associations, and citizens to promote the organization's initiatives and ensure smooth and effective communication. The Community Liaison Officer acts as a bridge between the organization and the community, facilitating mutual understanding and collaboration. They organize events, meetings, and awareness campaigns while gathering the needs and expectations of community members to tailor the organization's actions accordingly. This position requires excellent listening, communication, and negotiation skills, as well as a good understanding of the local social fabric. The ideal candidate must be able to work independently while closely collaborating with internal teams and external partners. Additionally, they should be skilled in project management, analyzing qualitative and quantitative data, and producing clear and relevant reports. This role is essential to ensure social cohesion, strengthen the impact of actions taken, and foster an inclusive and participatory environment.

Responsibilities

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  • Develop and maintain relationships with local community stakeholders.
  • Organize and coordinate community events and meetings.
  • Gather and analyze the needs and expectations of community members.
  • Ensure communication between the organization and external partners.
  • Promote the organization's initiatives and projects within the community.
  • Write reports and activity summaries.
  • Collaborate with internal teams to adapt actions to local realities.
  • Manage projects related to social cohesion and inclusion.
  • Monitor performance indicators of community actions.
  • Participate in fundraising and partnership development.

Requirements

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  • Degree in social work, communication, or related field.
  • Significant experience in community liaison or social project management.
  • Excellent oral and written communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in office tools and social media.
  • Strong listening and negotiation skills.
  • Knowledge of the local social and associative fabric.
  • Analytical and synthesis skills.
  • Flexibility and adaptability to diverse situations.
  • Driver's license preferred.

Potential interview questions

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  • What experience do you have liaising with local communities?
  • How do you handle conflicts between different community stakeholders?
  • Can you describe an awareness campaign you organized?
  • How do you measure the impact of your community actions?
  • What is your method for gathering community members' needs?
  • How do you work with external partners?
  • Are you comfortable writing reports and official documents?
  • How do you adapt your communications for different audiences?